Managed daily customer orders accurately while maintaining clear records and billing details. Supported daily operations through coordination with kitchen and service teams. Assisted in monitoring inventory levels and reporting stock requirements. Maintained organized service areas and followed standard operating procedures. Trained new staff on workflow processes, service standards, and operational guidelines.

Provided application-level IT support by assisting users with system usage and basic troubleshooting. Supported Android applications developed using Flutter with Firebase backend integration. Prepared IT documentation, user guides, and internal knowledge-base materials. Conducted basic user training sessions on applications and internal systems. Assisted with UI/UX design using Figma to improve usability and clarity.