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Clara Oh | Gengen

Clara Oh


Temporary Administrative Officer | Ministry of Community Culture and Youth
Singapore

Summary

I am an agile administrative professional who anticipates bottlenecks before they happen. I combine deep expertise in CRM databases and SOP development with hands-on experience directing event logistics, procurement, and high-volume registration operations. I take pride in owning fragmented workflows and ensuring operational compliance to support cross-functional efficiency across my teams.

Education

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    SIM - University of London Bachelor of Science, Business and Management Grade : Second Class Honours Lower Division Apr 2013 - Aug 2020
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    Singapore Polytechnic Diploma, Music and Audio Technology Apr 2013 - Apr 2013

Experience

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    Senior Registration Executive Rhapsody Concept Pte. Ltd. Nov 2025 - Apr 2026 • 6 mos
    Contract

    ⏵ Managed end-to-end registration operations and database integrity, developing real-time dashboards to accurately track attendance figures for large-scale events of up to 2,000 attendees.

    ⏵ Served as the primary client liaison for registration, proactively troubleshooting technical bottlenecks and addressing attendee inquiries to ensure a seamless customer experience.

    ⏵ Coordinated comprehensive event logistics in collaboration with internal teams, overseeing travel research (flights and hotels), material sourcing (badges, lanyards, swag), and pre- and post-event printing requirements.

    ⏵Led on-site registration and VIP management, streamlining high-volume attendee check-ins and actively coordinating speaker schedules and routing to guarantee flawless on-the-day execution.

    ⏵Executed multi-channel communication strategies, drafting and deploying confirmation emails, SMS reminders, and "know before you go" instructional materials to optimize attendee preparedness.

    ⏵Developed critical registration documentation, contributing data and materials for client proposal presentations and overarching event planning initiatives.

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    Temporary Administrative Staff (Higher Education 3 - Programs Management) Singapore Institute of Management Pte. Ltd Sep 2025 - Nov 2025 • 3 mos

     ⏵ Coordinated logistics for major departmental events, executing seamless student orientations and registration processes while providing hands-on technical guidance for the student Learning Management System (LMS)

    ⏵ Partnered with academic faculty to ensure operational compliance, managing critical administrative workflows including attendance audits, student pass tracking, exam invigilation, and secure results uploading.

    ⏵ Delivered agile, cross-functional administrative support, adapting to ad-hoc departmental needs to resolve bottlenecks and maintain efficient daily operations across the team.

Work Preferences

Role preference
Actively applying
Expected job titles
Executive
Senior Executive

Skills

  1. Event Logistics & Registration Management
    Skillfull
  2. Process Optimization & SOP Development
    Experienced

Languages

  1. English
    Native speaker
  2. Mandarin
    Very good command